Butterfly

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

What hair products should I use?


Use silicon serum / spray in your hair to keep it silky, shiny, and tangle free. But remember that you only need a small amount – a little goes a long way!




Can this hair be washed and colored?


Yes! Our hair is 100% human hair. We recommend allowing a professional to color hair, to avoid damages to the hair.




What are the weights of each bundle?


Each bundle weights about 3.5-4 oz.




How may bundles do I need?


It is always good to have 3-4 bundles. However, the longer the length, the more bundles you may need. (ex. 30 inches may require 4-5 bundles




Does this hair shed?


All hair has minimum shedding, this is completely normal, especially when cutting the wefts




How long does this hair last?


Bundles and wigs can last up to a year, depending on how you maintain. See maintenance requirements to keep you looking flawless.




How long does shipping take?





Are wigs full lace?


You have the option to order full lace, however we also have 4x4 and 13x6 wigs available.




What is the density of wigs?


All wigs are made with a density of 150%-180%




Do wigs come plucked or pre bleached?


Wigs come lightly pre plucked and are not bleached.




How do I return an item?


We are only accepting returns, if for whatever reason you have been sent the incorrect order! Please email us directly. Outside of this stipulation: NO RETURNS! We appreciate your understanding during this time.